8 MMS FIXES: Failure to Download Attachment from Multimedia Message

8 MMS FIXES: Failure to Download Attachment from Multimedia Message

If you are unable to download attachments from multimedia messages on your phone, it is possible that your messaging app has a corrupt cache or that your phone has the incorrect APN settings. There are also other things that cause failure to download attachment from multimedia messages (MMS) on phones. To fix this issue I’ve done my research and after testing out multiple phone apps I’ve come across 8 new solutions that can cure your phone’s MMS problem.

No matter how bad it feels, your phone settings are the leading cause to prevent attachments from being sent to a recipient or downloaded to your phone. To resolve the error message failed to download attachment from the multimedia message, you can try again later, and if it doesn’t solve, I can assure several steps to restore MMS functionality and eliminate all of the annoying pop-ups and notifications that appear on lock screens for failed MMS.

Failure to Download Attachment from Multimedia Messages

When you encounter failed MMS service it could be the result of many reasons for the error “Failed to Download Attachment From Multimedia Message?” Such can be an incompatible messaging application, App permissions are not allowed, your plan has not had enough data to download the MMS attachments, APN configurations, unstable network service’s that may cause the error in the first place and along wIth these, it could also be a reason that your message is deleted which means you are unable to receive it from a sender.

MMS Attachments Failed
MMS Attachments Failed

Most commonly the issue occurs in group chats and that can be fixed by enabling WiFi calling options, which will enable Android devices to download MMS attachments over WiFi, which is the easiest way to solve “Android failed to download attachment from multimedia message. try again problem”. Phone users have to pay carriers for the services that they use on phone, if the service plan is out of data then it can cause an error message whenever you try to send MMS or download multimedia attachments.

Of course, you can fix this by turning on WiFi or filling a suitable plan with higher data limits. Remember MMS uses data services to communicate and uses your phone’s data capabilities from carrier networks. This technology is not new and existed before the development of smartphones. Now that we have 4G and 5G, which makes faster MMS capabilities than previous generations of data services such as 1G, 2G, and 3G network connections, such connectivity applies for sending and receiving data from the internet and doing multimedia service communications.

What is MMS and How does it Work?

MMS stands for Multimedia Messaging Service. It is a type of mobile phone text messaging that allows the sending and receiving of various media content, such as images, audio, and video, over cellular network data. It is the basic and easily available feature for mobile phones to easily send multimedia messages to friends, family members, and others. Users can send text messages with media attachments from one mobile phone to another that are also able to send and receive MMS.

The MMS technology was created as a initial email to send media content over a cellular network and was first introduced back in 2001. Nowadays almost any type of mobile phone can send and receive MMS messages, it doesn’t specific for featured phones like Nokia 3310 or flip phones like Motorolla Razr. You can have it on all the smartphones with iOS like Apple iPhone and Android OS like Samsung Galaxy phones. Even with 5G connectivity MMS technology still exists and allows users to send and receive images, videos, and audio files over a cellular network.

8 Fixes For Failure To Download Attachment From Multimedia Message (Android/iPhone)

1. Toggle The Airplane Mode On And Off To Fresh Networks Signal

Toggle The Airplane Mode On And Off To Fresh Networks Signal
Turn On and Off Airplane Mode to Fresh Networks Signal’s

Radios and transmitters on portable electronics such as mobile phones are disabled with the Aeroplane mode feature which comes embedded in almost all modern smartphones. Aside from the primary function Airplane Mode also serves a secondary function for refreshing network signals and boosting radio signals on your phones. It works really simple way by turning on the feature from the notification toggle on your Android phone and waiting for at least 10 seconds then disabling it.

Doing so will encourage your phone radio to aggressively look for cellular networks in the area that is suitable for situations when you have low cell phone receptions which directly affects the MMS capability on your phone to download attachment files. The solution serves as a first-aid when you see a notification failure to download attachment from multimedia message. Anyone can use Airplane Mode to re-try downloading multimedia content on their phone with active data connections.

2. Reboot Your Android or iPhone

Reboot Your Android or iPhone
Reboot your A

We use our phones regularly and sometimes the background processes get to the peak of mobile phone memory, cache, and CPU which causes many problems including instability of communication services. But thankfully rebooting your Android phone can revert such conditions without any additional effort. It is effective for most mobile phone errors that include issues with phone performance, and network and clears memory for running new apps.

3. Switch Your Mobile Networks And Data Plans

Switch Your Mobile Networks And Data Plans
Switch your Mobile Networks and Data Plans

The need of switching your mobile network is to check your data plan and service issues. If your specific carrier is down at the moment then you can use another network to continue your communication with MMS. Your phone will be able to download, send and receive multimedia SMS overactive data connections because MMS requires data to download attachments files you need to enable cellular data services on your phone to have downloaded your attachment media files and documents.

WiFi is alternative to a cellular network data connection that can fix failed to download attachments from the multimedia messages and receive your files on time without any delay. If your Android phone supports WiFi calling then you can surely download MMS over a WiFi connection. It is for times when you are out of cellular data, but some Android devices are unable to perform WiFi calling which lacks this feature for some users, who can rely only on cellular networks for MMS services.

4. Delete or Clear MMS Service’s Cache and Data

Delete or Clear MMS Service’s Cache and Data
Clear the MMS Service’s Cache and Data

The MMS service stores pictures, video clips, and audio files in a cache. The cache is created to speed up the process of sending multimedia content. In some cases, the MMS service cache may become overloaded with multimedia content and communication error make it stop working. In these instances, you may want to clear the cache and data of the MMS services.

It will remove all multimedia content from the cache and if you have a limited amount of memory available on your device, you should back up any multimedia content that you want to keep before you clear the cache. This step has high success rate and most likely solved issue; failure to download attachment from multimedia message on your Android or iOS phone.

You can clear the cache and data from your device by following these simple steps below. On some devices, you may have to go into the settings menu, but on most phones, you can clear the cache and data by tapping on the MMS app.

  1. Open your phone settings.
  2. Look for tab, Apps, or Application Manager, which one allows to you view apps.
  3. You can choose the option “Manage apps”.
  4. Then select “More” to choose options either “Show system Apps” or “Show all Apps.”
  5. Scroll down the list of Apps till you found the “MMS-Service.”
  6. Tap on the Application and Clear its Cache and Data.
  7. After that exit the settings and Reboot your phone of effects.

5. Disable and reEnable Auto-download and Auto retrieve for MMS

Disable and reEnable Auto-download and Auto retrieve for MMS

Messaging and MMS services come pre-installed on all the phones whether it’s Android or else. You can launch the default messaging app on your phone and go to its settings. There you will see many options, but we need to enable Auto to retrieve messages and Auto-download for fixing the mobile multimedia message won’t download problem. If you have a fixed data plan then disabling the “Auto-Download” feature is useful which may impact your data plan, and allows the manual download of MMS whenever you have internet data.

You can follow these steps to enable Messaging auto-to-retrieve option for MMS:

  1. Go to the settings of your message app.
  2. Look for MMS options.
  3. Enable the settings “Auto retrieve” and “Auto-downloads.”
  4. The setting automatic retrieve will fetch MMS more precisely for not failing attachments from multimedia messages.
  5. Depending on the phone it may be found in the section “Recieve message settings.”
  6. If you have a third-party Messaging App, you’ll find similar options anywhere in the message settings.

6. Reset Your Carrier APN Settings For MMS (Change Network Settings)

Reset Your Carrier APN Settings For MMS (Change Network Settings)

There are two categories of MMS APNs in smartphones, one is for Android phones and another is used for Apple iPhones with iOS OS (operating systems). It is an absolute necessity to set up APNs for cellular services when you buy a new phone or change your SIM card. Sometimes when you slip another SIM card which APN settings are not configured properly that can be the reason for the MMS error “failed to download attachment from multimedia message try again later”

You can use the APN for services like the internet and multi-media photo messaging to communicate through a proper cellular service provider. This is the backbone of all cellular commnication and fixes failure to download attachment from multimedia message issue once for all.

Configuring access point names (APNs) is easy and usually set by mobile operators on the specific phone while others need to set it manually.

You can access your cell phone APN setting by following these steps:

  1. Tap on device Settings.
  2. Then Network & Internet or SIM cards & mobile networks.
  3. If there are two SIMs, select your mobile network operator SIM card which you are using for the services.
  4. Then you will see Access Point Names (APNs).
  5. On different handsets, there is another way to access it from the Mobile network’s Advanced settings.
  6. In the APNs you will see two categories, General communications that are for internet Calls while second one is for MMS.
  7. You can then tap on the plus icon to manually add your carrier multimedia APN settings.

Change Your Verizon MMS Settings By Following The Screenshot Below:

Change Your Verizon MMS Settings By Following The Screenshot Below

Add New APN With AT&T MMS Settings As Followed Down Below Screenshot:

Add New APN With AT&T MMS Settings As Followed Down Below Screenshot

Down below T-Mobile MMS Settings will Fix your Multimedia Messages Not Downloading:

Down below T-Mobile MMS settings will fix your Multimedia Messages Not Downloading

7. Change your Messaging Application

If you are on a different SMS application than your stock one, it may be the reason your phone says failed to download an attachment from a multimedia message. To fix that you can change back to your default app or try to install a better third-party application for your MMS messaging’s.

Switching to a different messaging application is possible with your phone’s App Manager. It is the foremost effective technique that fixes multiple errors. You can try it after failing to persist with a reliable solution. Switching to a different Messaging app is a subtle solution for removing the hurdle that you face from downloading media attachments from MMS.

  1. From Android Settings
  2. Tap on App Manager or Applications.
  3. Then select the option, Manage apps.
  4. Down in the list, you will see Messaging application.
  5. Tap on your phone Messaging application.
  6. It will open the App info screen that mentions all the configurations.
  7. You need to scroll down in the App info and tap on the Default application.
  8. It will provide the option to change your Messaging application to stock one or a different one through selection options.

8. Upgrade or Update Your Phone

Upgrade or Update Your Phone

Every phone has PRL settings for optimal network coverage, that is critical to update your phone (PRL) to continue using your carrier’s services with optimal signal and internet speeds. When your carrier adopts a new network technology, the Preferred Roaming List (PRL) database must be updated to ensure worry-free coverage.

The method is simple: simply download the most recent updates for your device Android or iPhone, and it will include all the latest PRL settings for your network bands to configure optimal coverage. It is required whenever your cell phone provider adjusts towers or upgrades to the latest 4G and 5G bands for higher radio frequency transmissions.

The PRL contains information used during the system selection and acquisition process and is automatically stored in wireless (CDMA, HSPA+, LTE, and 5G) devices. In any case, a phone software update is a useful topic for a quality phone experience with pleasant services.

Steps to Update your phone PRL Profile (Preferred Roaming List Profile Settings):

  1. In the phone’s Settings.
  2. Tap on About phone and check for the latest updates.
  3. Some Samsung phones do have a dedicated PRL updates option while other has System updates.
  4. If your phone has no PRL update settings simply updating your phone software will fix the PRL issue and gain coverage from the carrier’s service towers.
  5. It is very rare to have issues with PRL so don’t panic and update your phone software anyway for a reliable experience.


In a nutshell, if you failed to download an attachment from the multimedia message that keeps appearing on the screen, you can use one of eight different methods to cover up the error and solve the problem for good. We kept it simple so that you could easily access all the steps and techniques for resolving multimedia message errors.

In addition to the methods, an optional course may be beneficial if you are unlucky with the procedures. You can delete all of your old messages, including failed messages, and start over with a Factory Reset, which deletes all of your data from your phone, including bad errors and software problems.

It’s one of several options for getting your MMS to work again when you are unable to download attachments from multimedia messages on your Android phone. You can use the solutions provided above to permanently resolve the issue.

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Kevin Pocock
By Kevin Pocock

Since his early childhood, Kevin Pocock's first love was always electronics. So when he stumbled across PC9X.com, he found a kindred spirit to webmaster his blogger spirit. His enthusiasm for technology as a technophile lives up as strong as ever. A self-professed Gameboy fanatic he is excited about the potential of new gaming platforms like the Nintendo Switch and handheld consoles. When we ask Pocock about his entertainment dream, he said I'm looking forward to playing Zelda on the go.