When Disney Plus not working on Roku, simply restart your Roku device; this is the simplest way to get it working again. If this does not solve your problem, you can use our guide to apply troubleshooting tips to fix the problem with the Roku stick not working. We’ve been doing some research on Disney Plus and discovered some issues with Roku devices, such as Roku Stick, Roku Tv, and even Roku App that appear to be common on many Android Smart TVs for streaming services with Streaming Stick+ 3810, TCL Roku TV, and Hisense Roku TV.
Troubleshooting Disney Plus Not Working On Roku
Rebooting Steps For Roku Streaming Device
- Go to the Settings.
- Then head to the System.
- Select the System Restart option.
Simple Steps To Restart Roku TV
- You can go to Settings.
- Then Power options.
- And choose System Restart on Roku TV.
How To Fix Disney Plus Not Working On Roku TV and Roku Stick?
Disney Plus is a relatively active platform that allows kids to watch their favorite shows that other platforms do not. Not only does it provide users with a massive collection of entertainment through various movie lists and TV shows. It is compatible with many Roku devices, including the Roku TV, and allows Roku users to watch TV channels, and other media on demand.
Even though Disney Plus supported working on a variety of Roku devices, there is no big issue like your Roku device is broken, unless it is truly broken. I have tested Disney Plus not working on old Roku express, which is why you are here to solve the problem and find a workable solution.
So let us head to our solution lead by troubleshooting steps to other fixtures:
5 Fixes for Disney Plus Not Opening On Roku
Fix 1: Reinstalling Disney Plus Channel on Roku
When there is an issue with Disney channel’s on Roku then the service may be isolated or corrupted. A simple solution for Disney plus not working on the Roku problem is to re-install the channel by deleting the Disney Plus channel from your Roku which will clear any sort of corruption, cache, or broken links along with other issues.
It’s likely to give a boost to Disney services that ensure you are running problem-free services. Simply, remove the Disney Plus channel and then re-add it using the Roku channel store. Once you have enabled the Disney channel again on your Roku, you’ll need to check it by logging in your information.
Steps To Uninstall And Reinstall Disney Plus Channel:
- Go home screen by pressing the Roku home button using the remote.
- Then find and highlight the Disney Plus channel, just highlight not open.
- Press the Roku options (*) button from the Roku remote.
- Choose the option ‘Remove Channel’ to delete the service.
- Now go back to the Settings.
- Select the System Restart option from Roku System.
- Wait for your Roku device to Restart.
- From the home screen use the search bar to locate Disney+.
- It takes minimal time till you will see Disney Plus again for streaming channels.
- Then you can add Disney Plus back to your device.
- You can do that by selecting the ‘Add Channel’ options.
- This should fix the Disney channel problem of taking over Roku users.
Fix 2: Fix Disney Plus with Updates
To resolve the issue, we can remove the Disney channel from the Roku app and then try a Roku update. If a software update is available, it is simple to install it by going to settings > updates. It’s simple, and you can fix the Disney Plus not loading on the Roku issue.
How To Check Channel Updates On Roku TV?
Check for channel updates to ensure Disney+ has the most recent versions. If you couldn’t find it in your Roku device, it’s most likely not a compatible device. Disney+ channel does not support the previous-gen devices and only supported a limited number of old Roku devices.
These non-supported Roku device models are as follows: 2400, 3000, 3050, 3100, 2450, 2500, 3400, 3420.
You can navigate to Settings, then System and About information on your Roku device to verify your model number.
If you have one of these devices, it will not help you get the Disney+ channel for streaming on your device. Otherwise, you can update the channel with the instructions below.
Update your Roku Software From the Device
- From the home screen navigate to the Disney Plus channel.’
- Then highlight the channel by pressing the start button.
- Choose an option, and check for updates.
- After that, you need to check updates on your Roku.
- You can find Roku software settings from home.
- Then select System and choose the System Update option to check for updates.
- It will fix the Disney Plus issue on Roku.
Fix 3: Check Your Internet Router And Reset For Fresh Connections
When the Disney+ channel existed on your Roku and it doesn’t open up and shows a blank screen. There should be an internet connection problem that giving you a rough time fixing Disney Plus autoplay not working on Roku and Disney Plus not loading on Roku TV.
It is also a possible error from Disney servers and you couldn’t do much about down services. Either way, you can try out rebooting your TV, or internet router for a fresh start and see if it could help.
Unplug your TV or make a software restart. Also, unplug the Roku from the external A/V system and try plugging it straight into your TV ports. Reach your internet router settings and press the restart button to connect again.
Try the internet connection speeds if it’s below 5Mbps limits then Disney Plus buffering timeout Roku TV happens.
Thankfully connecting to a faster internet device can solve this problem and you can smoothly stream Disney Plus in 4K. But know minimum 20MBs is required to smoothly play 4K Disney Plus.
Fix 4: Factory Reset Roku Device
You can try out factory resetting your Roku Plus device and have it run on a default setting afterward. When you did that then you can try the Disney Plus channel streaming. If it’s working then you should know there were some errors or other application glitches that block your connection with Disney plus. Although it’s good for your device you’ll risk reinstalling everything again.
Fix 5: Connect to Customer Support
It is the last stop that your Disney Plus not working with Roku and Roku Disney Plus protected content license error Roku TV. You should try to contact Disney+ support and take help from https://help.disneyplus.com/ or dial the contact number 888-905-7888 for direct talk. It also helps to contact Roku for software glitches and its fixes for Disney Plus and wait for the support team to assist you more.
Reason Why Disney Plus Login Not Working On Roku
The basic reason for Disney Plus not being available on Roku is regional service restrictions. This means if your region is not listed on the broadcasts you will not receive the services of Disney Plus unless you have a solution like a virtual private connection on your internet.
Secondly, there could be interference with your wireless connections. That means the problem is not with Roku but the internet connection is weak or not available for streaming the services.
Old firmware on your Roku devices is one of the reasons you have outdated software that is why you are having trouble with Disney Plus not showing up on your Roku.
The issue of Disney Plus not working on Roku is not bound only to the old Roku devices sometimes it just not working on new Roku’s too. Many times people have found the same issue on both the newest Roku and old ones. Besides, those servers are the main reasons you need to reinstall the app and follow the instructions exactly as described above for the re-installing process. It works for me as other apps function normally on the latest Roku updates 9.4.0 4200. If still, you could manage to work around this I suggest, moving to Fire Stick, FireTVs, or a mobile device such as Android to enjoy Disney Plus without trouble with Roku incompatibility with the Disney Plus channels.
Frequently Asked Questions
Is My Roku Too Old For Disney Plus?
If you are unable to add the Disney Plus channel to your Roku, it is possible that your Roku is too old to support 4K resolution and that your firmware is out of date. If you are unsure about the device compatibility, go to Disney Plus and look at the supported Roku devices.
Does Disney Plus Not Work On Roku?
If, despite your efforts, Disney Plus does not work on your Roku, you should investigate a service outage. No connection is frequently caused by a service outage. You can use a site like Down Detector to see if the Disney Plus service is available in your country or region.
Why Is My Disney Plus Not Working?
The reason why Disney Plus does not work on your Roku is due to Roku device compatibility and outdated firmware. You can check for firmware updates to the most recent version by going to your device’s firmware configuration page. It is also beneficial to restart your Roku in order to establish a new connection to Disney Plus.